Terms and Conditions

Starting Dates

Please note that Ubiqum reserves the right to alter course dates. Ubiqum’s policy is to always commit to a starting date once 10 students have paid their deposits. If a deposit has been paid and the course date is to be altered, the student will be warned at least 10 days in advance of the course starting. The affected student in this case may request a full refund of their deposit should the revised start date not be suitable. Alternatively they may start on any future starting date.

Deposits

Ubiqum requires in all cases a deposit from a student before the course start in order to secure their place. For local students the deposit is 400€ and for non-eu nationals the deposit is 1.500€. i). A student may request a refund of their deposit if they have an issue with their VISA that prevents them from studying. In this case, the student must provide written evidence of their VISA refusal. ii). A student may request a refund of their deposit if the Ubiqum course date is changed or cancelled from the date they booked. In no circumstance is Ubiqum liable for any pre-booked accommodation or external factors to the Ubiqum course itself. This should be noted by Ubiqum students before they prepare travel and accommodation.

Visa Support

If you require Visa support, Ubiqum can assist you personally from the Barcelona office. Ubiqum is affiliated with a local university which is certified by the Universidad Politécnica de Catalunya. In order to avail of this support, Ubiqum requires a one-off non-refundable payment of 150€ for administrative costs. Ubiqum is not liable for student visa rejections, but is here to assist students in the process.

Accommodation

Ubiqum provides a list of local accommodation for students’ stay in Barcelona. Some locations have an Ubiqum discount, but please note that Ubiqum does not offer official accommodation as part of their services. Local on the ground support will be provided, but this is of an informal nature and we cannot guarantee to solve all students’ individual issues.

Questions and Complaints

Confidentiality

All information regarding Ubiqum or a student that is shared/or obtained between/by both parties or even by a third party during the length of the agreement must be treated confidentially.

Cancellations

All cancellations must be sent by email to: support@ubiqum.com

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